Frequently asked questions
How long does it take to reach a full charge?
It takes 45 minutes to be 100% charged, which is indicated by our coloured battery level function.
How long does shipping take?
We do overnight shipping, this means you will get your device within 1-2 working days.
My device isnt working properly, what should I do?
Please email our sales team email@example.com describing the issue with your device and we will get back to you promptly.
Do you ship worldwide?
Yes, we do provide worldwide shipping.
How long does a pod last?
The pods are designed to roughly provide you with up to 250 inhales.
Where can I purchase products from instore?
Please refer to our store locator, our New Zealand stores are predominantly based in Auckland at the moment.
How can I contact a sales representative?
Please email us at firstname.lastname@example.org if you have any further inquiries.
How much nicotine is in each pod?
We provide pods with 3.5% nicotine and 0% nicotine.